The yearly Local Government Community Satisfaction Survey has started and Moira Shire residents are being invited to share their views on the council’s performance.
The survey is commissioned by the Victorian Government on behalf of Victorian councils, and Moira Shire Mayor Libro Mustica urges community members to take part in the phone survey program which will capture the views of 500 residents and ratepayers.
‘‘Over a three-week period, your household may receive a call from an independent market research agency, National Field Services, who have been commissioned to undertake the survey,’’ he said.
‘‘It is important to note these phone calls may come on the weekend or after hours in order to capture the views of our diverse community.
‘‘Also, if you would like to participate but you were called at time when you were unavailable, you can request to be phoned back at a time that suits you.
‘‘The survey provides a snapshot of views on our performance across a range of measures,’’ Cr Mustica said.
‘‘It helps us identify ways to improve our service delivery and plan for the future.
‘‘We appreciate your anticipated participation to assist us with your valuable feedback.’’
The survey is delivered by an independent research agency to make sure individual responses remain confidential and only the overall results are shared with the council.
●The survey results will be published on Moira Shire’s website www.moira.vic.gov.au and reported through the Know Your Council website.