Residents asked to rate council performance

February 09, 2017

People will be called on to have thier say on Moira Shire Council's performance.

Moira Shire residents will be invited to share their views on council’s performance as the annual Local Government Community Satisfaction Survey rolls out from February 13.

The survey is commissioned by the Victorian Government on behalf of Victorian councils, including Moira.

Moira Shire Mayor Gary Cleveland urged community members to participate in the telephone survey program that will capture the views of 500 Moira Shire residents and ratepayers.

‘‘Over a three-week period from February 13, your household may receive a call from an independent market research agency, National Field Services, who have been commissioned to undertake the survey,’’ Cr Cleveland said.

‘‘The survey provides a snapshot of community views on our performance across a range of measures. It helps us identify ways to improve our service delivery and plan for the future.

‘‘We encourage your participation. If you do have any queries about the survey please share them with our customer service team.

‘‘We appreciate your anticipated participation to assist us with your valuable feedback.’’

The survey is delivered by an independent research agency to ensure individual responses remain confidential.

Only the overall results are shared with council.

‘‘The survey results are published on our website and reported through the Know Your Council website,’’ Cr Cleveland said.

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